Please join me in paying tribute to our Communications Dispatchers as we celebrate National Telecommunicators Week this week.
Our dispatchers are the true “First, first responders” and the “Voice of 9-1-1”. They are the first and strongest link in the chain of survival and because of this, many lives are saved. They quietly go about their duties, often-times under trying and stressful conditions, while remaining calm and in control. They work together as a well-oiled team, coordinating resources and responses, ensuring that assistance is rendered quickly and accurately.
They are the ones who give the highest priority to making sure that their “officers” on the street make it home safely each night, whether it be law enforcement, fire or EMS. As the dispatching profession has grown with the advancement of technology and the job has become more and more difficult, our dedicated professionals have risen to the challenge. As the economy has taken a down-turn and extraneous duties have been transferred to our dispatchers, they have done their best to accommodate those extra tasks and handle them with professionalism and attention to duty.
Please take a moment to reflect on the great job they do.